To start a return online and ask refund please contact us
via Email or fill in a refund form.
Refund Policy: Full Return refunds can be issued back to a valid payment card within 60 days in the following
conditions: • Items were not shipped or lost
during mailing • Items damaged when received
We will bear the shipping fees for you, if the refund is caused by any product problem.
Return Processing: • Returns typically take 1-2 weeks to receive and process. • Once we receive your return, we will process the refund,
replacement, or issue a gift certificate depending on your desired refund method.
Return Refunds: • Refunds will be applied back to the original payment method used. • Issued refunds may take 1-2 business days to post to your
payment account. • Refunds are issued for returned
items and the cost of shipping if refund is caused by any product problem.
Ineligible Returns: • We regret that customized items cannot be returned if there’s no quality
problem. • If we suspect a return to be
fraudulent, abusive, or unduly repetitive, we reserve the right to refuse it and no returns will be granted.
We may need to share your
transaction information with our payment service providers for the purposes of processig refunds, or dealing with complaints and
requires to sunch payment and refunds.